About My Charlotte LLC
About Us
Meet
My Charlotte LLC
My Charlotte LLC is a water damage restoration company serving Detroit and the communities across the metro area. We started in 2021, and the work has been the same since day one. When water gets into a home where it does not belong, we get it out, we dry the structure properly, and we tell people the truth about what we find.
Most of what we see in Detroit comes down to the same handful of failures. A sump pump quits during a storm. A sewer line backs up. A pipe freezes in a January cold snap and bursts while nobody is home. These are old houses on clay soil, and water finds its way in.
What we stand for is simple. Show up when we say we will. Do the drying properly instead of quickly. Explain what happened in plain language, so a homeowner understands their own house better after we leave than they did before.
About Brian
Restoring More Than Just Properties
The company is named after Brian's daughter, Charlotte. That was not a branding exercise. It is the reason the standard does not slip at the end of a long week, when a basement turns out worse than it looked and the honest answer is that the job needs two more days.
Brian leads every job himself. Not a dispatcher, not a rotating crew, not a call center that takes a message and passes it along. When you talk to him, you are talking to the person who will be standing in your basement, taking the moisture readings, and deciding when the drying is actually finished.
One customer wrote that Brian monitored their drying for over five days to make sure it was done right rather than done fast. Another restoration contractor, overwhelmed with five flooded houses after a single storm, called Brian to take the overflow. That is the part that matters. The people who know this work call him when it gets hard.
WHY Detroit CHOOSE us
Why Choose My Charlotte LLC?
On Call 24/7 Emergency Response
Most restoration companies route your emergency through a call center and send whichever crew is free. We do the opposite. Brian is on the job, and he stays with it through the drying, which typically takes 3 to 7 days depending on how much water there was and what materials were affected.
We serve homes and businesses across Detroit and the surrounding communities. We answer around the clock, and we respond the same day, often within the hour for nearby communities. Water damage gets worse every hour it sits, so getting there fast is not a slogan. It is most of the job.
Water damage restoration serving Detroit and the surrounding metro area, based in Northville, MI. Emergency water removal, flooded basement cleanup, sewage backup,
and mold remediation. Brian leads every job and stays with the work until the structure is dry. Available 24 hours a day.
Service Areas
Contact Now
Office Location
302 W Main st., Northville Michigan 48167
Office Info
248-290-6470
