My Charlotte LLC is based on West Main Street in Northville, a short drive from Canton. Brian Olszewski leads every job himself.Canton is one of the largest townships in Michigan, and almost all of it went up after 1980. That means subdivisions, and it means basements. The housing here was built with lower levels that families finish out, and a finished basement is the most expensive room in the house to flood. Carpet, drywall, framing, furniture, and everything stored down there sit directly in the water's path.
What fails in Canton is rarely the plumbing. It is the sump pump, and it usually fails during a spring storm when the ground is already saturated and the pump has been running for hours.

Standing water moves into drywall, subfloor, and framing where you cannot see it. We extract the water, find the hidden moisture with detection equipment, and run structural drying until readings confirm the property is dry. Burst pipes, sump pump failures, and sewer backups are all part of what we handle.

Mold can begin growing within 24 to 48 hours of water exposure, and basements across Detroit are where it takes hold first. We contain the area, filter the air, remove the growth safely, and correct the moisture source so it does not return.

Metro Detroit storms bring wind, rain, and power loss at once, and a dead sump pump during a downpour floods a basement fast. We stabilize the property, stop the water still coming in, and begin extraction and drying before the damage spreads further.

Water leaves smells behind long after it dries, usually because moisture or organic material is still sitting somewhere you cannot see. We locate the source and treat the material directly rather than covering the smell with fragrance.
The mistake that costs Canton homeowners the most is a crew that pumps the water, pulls the carpet, and leaves. The room looks fine. The moisture is still in the framing behind the drywall, and three months later there is mold inside a wall nobody opened.
We respond the same day, often within the hour. Brian finds what actually failed, whether it was the pump, the check valve, or the discharge line, and stays on the drying until the readings say the structure is dry. Drying takes 3 to 7 days, and we do not pull equipment early because the floor feels dry.
We serve Detroit and the surrounding communities across Metro Detroit. Detroit · Dearborn · Dearborn Heights · Redford · Southfield · Livonia · Westland · Garden City · Canton · Plymouth · Northville · Novi · Farmington · Farmington Hills · West Bloomfield · Bloomfield Hills · Birmingham · Commerce Township · Walled Lake · Ann Arbor
Here are answers to common questions about our restoration services.

My Charlotte LLC responds the same day, often within the hour. We are based on West Main Street in Northville, a short drive from Canton. Water moves into drywall, subfloor, and framing within hours, so arrival time determines how much material can be dried instead of removed.
The sump pump. Four failures cause almost all of it: the pump cannot keep up with the volume, the power goes out and it stops running, the check valve fails and water flows back in, or the discharge line clogs. Saturated spring ground makes all four more likely.
Drying takes 3 to 7 days. Extraction happens on the first visit, usually within a few hours. Saturated material is removed next. Then air movers and commercial dehumidifiers run continuously until moisture readings confirm the framing and subfloor are dry, not just the surface.
It depends on the water and how fast we arrive. Carpet pad almost always comes out. Clean water caught within 24 to 48 hours means carpet can sometimes be dried in place. Contaminated water means carpet, pad, and drywall are removed. Mold can begin growing within 24 to 48 hours.
Sudden and accidental water damage, like a burst pipe, is typically covered. Surface flooding and sewer backup are typically not, and sump pump failure often requires a separate rider. My Charlotte LLC documents moisture readings and drying logs for your claim.
Test it by pouring water into the pit until the float rises. If it does not switch on, runs without moving water, or cycles constantly, it is failing. A pump running continuously during heavy rain is working at its limit and is the one most likely to quit.
302 W Main st., Northville Michigan 48167
248-290-6470