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302 W Main st., Northville Michigan 48167

Water Damage Restoration in Detroit, MI

24/7 Emergency Response Serving Metro Detroit

24/7 Disaster restoration services

24/7 Emergency Disaster Restoration

Services in Detroit

My Charlotte LLC is a trusted water damage restoration company serving Detroit, Northville, Novi, Plymouth, and surrounding communities. Unlike larger restoration companies where you rarely meet the owner, we provide direct owner involvement on every job. Brian Olszewski brings personal accountability, proven restoration methods, and genuine care to each water damage situation.

We understand that water damage creates stress and uncertainty for homeowners. Whether you are dealing with a flooded basement, storm damage, or emergency water intrusion, our approach focuses on doing the work by the book. We do not skip steps, rush timelines, or cut corners to save time. Every water damage restoration project follows proper extraction, drying, monitoring, and antimicrobial treatment procedures designed to protect your home for the long term.

Operating primarily in high end residential areas throughout Metro Detroit has shaped how we approach restoration work. We regularly work in large homes with finished basements, complex layouts, and valuable materials that require careful planning and protection. This experience matters when your home needs water damage restoration that matches its value and your expectations.

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OUR SERVICES

Expert Solutions for Every Type of Property Damage

Water Damage Restoration

My Charlotte LLC provides by the book water damage restoration with no shortcuts. Every job is owner led, properly dried, and handled with care to protect your home and prevent future damage. From initial water extraction through complete structural drying, we follow proven restoration procedures that eliminate moisture and reduce the risk of mold growth or secondary damage.

Storm Damage Restoration

Storm damage restoration from My Charlotte LLC focuses on fast response, proper drying, and protecting high value homes after heavy rain or severe weather throughout the Detroit Metropolitan Area. Michigan storms can cause significant water intrusion through roofs, windows, and foundations. Our professional equipment and mitigation capability allow us to respond quickly and handle storm related water damage efficiently.

Flood Damage Restoration

My Charlotte LLC delivers flood damage restoration using professional grade equipment and proven methods to safely dry flooded areas and restore homes without cutting corners. Flooded basements and ground level water intrusion require more than surface cleanup. We use commercial dehumidifiers, air movers, and monitoring equipment to ensure complete drying and proper restoration.

Odor Removal

Odor removal services address lingering smells caused by water damage using professional treatments designed to neutralize odors at the source, not mask them. Water damage often creates musty odors that indicate moisture or microbial growth. Our antimicrobial treatments and odor control methods eliminate the source of unpleasant smells rather than covering them with fragrances.

About My Charlotte LLC

Owner Driven Water Damage Restoration

My Charlotte LLC was founded by Brian Olszewski with a simple but powerful commitment: do water damage restoration work by the book, treat every home with respect, and never take shortcuts. Unlike larger restoration companies that prioritize volume over quality, we built this business around personal accountability and long term trust with Detroit area homeowners. Our team brings hands on experience working in high end residential communities throughout Metro Detroit including Northville, Novi, Birmingham, and Bloomfield Hills.

When you hire My Charlotte LLC, you work directly with our team under Brian's personal oversight instead of rotating crews or unknown technicians. This means consistent communication, faster decision making on site, and a team that is fully accountable for the quality of work performed in your home. Brian personally oversees every water damage restoration project from initial assessment through final completion.

My Charlotte LLC does not rush timelines, skip drying stages, or cut corners to save time or money. Every job follows proven procedures including proper water extraction, controlled structural drying, moisture monitoring, and antimicrobial treatment when needed. We treat each home as if it belonged to our own family, bringing the same level of care and respect to every project regardless of size or scope.

Our Process

How We Restore Your Property Step by Step

Step 1: Emergency Contact and Rapid Response

My Charlotte LLC follows a proven water damage restoration process designed to protect your home and prevent long term moisture problems. We do not skip steps or rush timelines. Every stage is completed thoroughly before moving forward to ensure your property is properly dried and restored.

Step 2: Thorough Inspection and Assessment

When you contact My Charlotte LLC for water damage restoration, we respond quickly to assess the situation. Our team inspects the affected areas, identifies the source of water intrusion, and determines the extent of damage to your property. We measure moisture levels in walls, floors, and other materials using professional moisture meters. This initial assessment allows us to develop a clear restoration plan and provide you with realistic timelines and expectations for your project.

Step 3: Water Extraction and Removal

Standing water is removed immediately using truck mounted or portable extraction equipment. Fast water removal is critical because water continues causing damage to flooring, drywall, insulation, and structural materials the longer it remains in your home. Our professional grade extractors remove water efficiently while minimizing disruption to your property.

Step 4. Drying and dehumidification

After water extraction, we begin the controlled drying process using industrial air movers and commercial dehumidifiers. Air movers increase airflow and evaporation rates while dehumidifiers remove moisture from the air. We strategically position equipment based on the layout of your home and the materials affected. Proper drying requires time and cannot be rushed without increasing the risk of mold growth or secondary damage.

Step 5. Monitoring and Documentation

Throughout the drying process, we monitor moisture levels daily using moisture meters and thermal imaging when needed. This documentation ensures materials are drying properly and allows us to adjust equipment placement if necessary. We do not end the mitigation process until moisture readings confirm your home has returned to normal dry standards. This thorough approach protects you from future moisture problems.

Step 6. Antimicrobial Treatment and Final Inspection

Once structural drying is complete, we apply antimicrobial treatments to affected areas when needed to prevent mold growth and eliminate odors. Our team conducts a final inspection to confirm all moisture has been removed, equipment can be removed, and your home is ready for any necessary repairs or reconstruction. We provide clear communication throughout this entire process so you always know the status of your water damage restoration project.

GAllery

We’re Proud of Some Completed Works

Who we help

Residential and Commercial Services

Residential

Restoration

My Charlotte LLC specializes in residential water damage restoration for homeowners across the Detroit metropolitan area. From single family homes in Northville to condominiums in Birmingham and everything in between, we provide comprehensive water damage services tailored to residential properties. Our team handles basement flood cleanup, sewage backup situations, storm damage, and emergency water removal for homes of all sizes.

We understand the stress homeowners face during water emergencies and deliver the personal attention and quality workmanship your family deserves. Our experience in Northville's high end residential market means we treat every home with care and respect, protecting your property and belongings throughout the restoration process.

Commercial Restoration

My Charlotte LLC extends professional water damage restoration services to commercial properties throughout the Detroit area. We understand that water damage in commercial settings requires fast response to minimize business disruption and protect valuable assets. Our team of five technicians and three trucks provides the capacity to handle commercial water extraction, structural drying, and complete restoration for office buildings, retail spaces, restaurants, and other commercial properties.

With owner Brian Olszewski's hands on oversight we ensure minimal downtime and thorough restoration that meets commercial property standards. Whether you're dealing with a pipe burst, roof leak, or flooding, My Charlotte LLC delivers reliable commercial water damage services when your business needs help most.

Service Areas

We Proudly Serve The Following Communities

  • Northville, MI

  • Novi, MI

  • Plymouth, MI

  • Canton, MI

  • Livonia, MI

  • Ann Arbor, MI

  • Garden City, MI

  • Westland, MI

  • Dearborn Heights, MI

  • Farmington, MI

  • Farmington Hills, MI

  • West Bloomfield, MI

  • Bloomfield Hills, MI

  • Birmingham, MI

  • Commerce Township, MI

  • Walled Lake, MI

WHY CHOOSE us

Why Choose My Charlotte LLC?

On Call 24/7 Emergency Response

Owner Led Service With Personal Accountability

When you hire My Charlotte LLC, you work directly with owner Brian Olszewski instead of unknown crews or rotating technicians. This means you receive consistent communication, faster on site decisions, and a higher level of care throughout your water damage restoration project. Brian is personally accountable for quality and outcomes, which creates a level of trust and transparency that larger restoration companies cannot match.

By the Book Water Damage Restoration

We do not rush work, skip drying stages, or take shortcuts to save time or money. Every water damage restoration job follows proven procedures from proper water extraction to controlled drying and moisture monitoring. This protects the structure of your home, prevents long term moisture problems, and ensures the restoration is done correctly the first time rather than patched together. Our commitment to doing things right means you avoid future issues caused by incomplete drying or improper mitigation.

Professional Equipment and Real Mitigation Capability

My Charlotte LLC is fully equipped to handle serious water damage situations, not just surface level cleanup. We use professional grade air movers, commercial dehumidifiers, moisture meters, and antimicrobial treatments required for proper water mitigation. This equipment allows us to manage flooded basements, storm related damage, and emergency situations while reducing the risk of secondary damage caused by lingering moisture.

Trusted Experience in High End Communities

Operating in Northville, Novi, Birmingham, Bloomfield Hills, and other high value Detroit area communities has given us extensive experience working in large homes with finished basements, custom finishes, and complex layouts. These properties require careful planning, material protection, and attention to detail. Homeowners in upscale areas choose My Charlotte LLC because the quality of our work matches the level of their home.

Built on Integrity and Long Term Trust

My Charlotte LLC was not built around volume or quick jobs. We built this company with a long term mindset focused on trust, reputation, and doing right by the customer. Brian treats each home as if it belonged to his own family, bringing care and respect into every water damage restoration project. This integrity driven approach is why customers choose My Charlotte LLC when they want restoration handled responsibly and professionally.

F.A.Q

Frequently Asked

Questions

Here are answers to common questions about our restoration services.

How quickly can My Charlotte LLC respond to water damage emergencies in Detroit?

You should call for water damage restoration as soon as you discover water intrusion in your home. Water begins causing structural damage and creating conditions for mold growth within 24 to 48 hours. Fast response allows us to extract standing water quickly, begin the drying process, and minimize long term damage to your property. My Charlotte LLC provides emergency water damage restoration services to Detroit area homeowners.

How long does water damage restoration take?

Water damage restoration timelines depend on the extent of damage, affected materials, and moisture levels. Minor water damage may require 3 to 5 days of drying, while more extensive flooding can take 7 to 10 days or longer. We use moisture meters to monitor progress and ensure your home is completely dry before ending the mitigation process. Rushing the timeline increases the risk of future moisture problems.

Will my insurance cover water damage restoration?

Many homeowners insurance policies cover sudden and accidental water damage, such as burst pipes or appliance failures. Coverage depends on your specific policy and the cause of water damage. We recommend contacting your insurance company as soon as possible to report the damage and begin the claims process. My Charlotte LLC works with insurance companies and can provide documentation needed for your claim.

What equipment is used for water damage restoration?

Professional water damage restoration requires commercial grade equipment. We use truck mounted or portable water extractors to remove standing water, industrial air movers to increase airflow and evaporation, commercial dehumidifiers to remove moisture from the air, moisture meters to measure water content in materials, and antimicrobial treatments to prevent mold growth. This equipment allows us to dry your home properly and completely.

Can I stay in my home during water damage restoration?

In many cases, you can remain in your home during water damage restoration, especially if the affected area is limited to a basement or single room. However, extensive water damage may require temporary relocation depending on the scope of work and safety concerns. We discuss your specific situation during the initial assessment and help you understand what to expect during the restoration process.

Do you provide 24/7 emergency water damage services?

Yes, My Charlotte LLC provides emergency water damage restoration services. Water damage does not wait for business hours, and fast response is critical to minimizing damage. Contact us immediately if you discover water intrusion in your Detroit area home. We respond quickly to assess the situation and begin water extraction and drying procedures.

What areas do you serve for water damage restoration?

My Charlotte LLC provides water damage restoration services throughout Metro Detroit including Northville, Novi, Plymouth, Canton, Livonia, Ann Arbor, Garden City, Westland, Dearborn, Dearborn Heights, Farmington, Farmington Hills, West Bloomfield, Bloomfield Hills, Birmingham, Commerce Township, and Walled Lake. We focus on providing quality restoration services to homeowners in these communities.

Northville based water damage restoration serving Detroit and the entire metro area. Emergency water removal, flood cleanup, and sewage backup services. Owner driven quality. Professional equipment.

Available 24/7. Call now.

Our Services

  • Water Damage Restoration

  • Storm Damage Restoration

  • Flood Damage Restoration

  • Odor Removal

Service Areas

  • Northville, MI

  • Novi, MI

  • Plymouth, MI

  • Canton, MI

  • Livonia, MI

  • Ann Arbor, MI

  • Garden City, MI

  • Westland, MI

  • Dearborn, MI

  • Dearborn Heights, MI

  • Farmington, MI

  • Farmington Hills, MI

  • West Bloomfield, MI

  • Bloomfield Hills, MI

  • Birmingham, MI

  • Commerce Township, MI

  • Walled Lake, MI

Contact Now

Office Location

302 W Main st., Northville Michigan 48167

Office Info

(248) 222-8449

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