My Charlotte LLC is based in Northville and responds to water damage across Detroit and the communities around it. Brian Olszewski leads every job himself.
Detroit is a hard city on basements. Most of the housing stock went up between the 1940s and 1970s, which means aging foundation walls, original drain tile, and plumbing that has been quietly failing for decades. The soil underneath is heavy clay that holds water against the foundation instead of letting it drain. Add a sewer system that struggles in heavy rain, and the result is basements that flood again and again in the same houses.
When the June 2021 storm dropped six to eight inches of rain across two days, the city fielded more than 25,000 calls. That is not an anomaly here. It is the extreme edge of a normal problem.

Standing water moves into drywall, subfloor, and framing where you cannot see it. We extract the water, find the hidden moisture with detection equipment, and run structural drying until readings confirm the property is dry. Burst pipes, sump pump failures, and sewer backups are all part of what we handle.

Mold can begin growing within 24 to 48 hours of water exposure, and basements across Detroit are where it takes hold first. We contain the area, filter the air, remove the growth safely, and correct the moisture source so it does not return.

Metro Detroit storms bring wind, rain, and power loss at once, and a dead sump pump during a downpour floods a basement fast. We stabilize the property, stop the water still coming in, and begin extraction and drying before the damage spreads further.

Water leaves smells behind long after it dries, usually because moisture or organic material is still sitting somewhere you cannot see. We locate the source and treat the material directly rather than covering the smell with fragrance.
Detroit basements flood repeatedly because nobody fixes what caused it. The water gets pumped out, the floor dries, and the same sump pump fails again the next time it rains hard.
We find the cause and tell you what it was. A failed check valve, a clogged discharge line, a foundation leak, or a pump that was never sized for the job. You get told, so you can decide whether to address it before the next storm.
We are based in Northville and respond the same day, often within the hour for nearby communities. Brian leads the job and stays on the drying until the readings say the structure is dry.
We serve Detroit and the surrounding communities across Metro Detroit. Detroit · Dearborn · Dearborn Heights · Redford · Southfield · Livonia · Westland · Garden City · Canton · Plymouth · Northville · Novi · Farmington · Farmington Hills · West Bloomfield · Bloomfield Hills · Birmingham · Commerce Township · Walled Lake · Ann Arbor
Here are answers to common questions about our restoration services.

My Charlotte LLC responds the same day, often within the hour. We are based on West Main Street in Northville and cover Detroit and the surrounding communities. Water moves into drywall, subfloor, and framing within hours, so arrival time determines how much material can be dried instead of removed.
Three reasons. Most Detroit homes were built between the 1940s and 1970s, so foundation walls, drain tile, and plumbing are all decades past their design life. The soil is heavy clay that holds water against the foundation instead of draining. And the sewer system backs up under heavy rain. In the June 2021 storm, six to eight inches of rain over two days generated more than 25,000 calls to the city.
Drying takes 3 to 7 days. Water extraction happens on the first visit, usually within a few hours. Saturated material is removed next. Then air movers and commercial dehumidifiers run continuously until moisture readings confirm the framing and subfloor are dry, not just the surface.
Yes. Sewer backups are one of the most common causes of Detroit basement flooding during heavy rain. Sewage makes the water contaminated, which means carpet, pad, and soaked drywall are removed rather than dried. My Charlotte LLC extracts the water, removes the affected material, and disinfects the space.
Sudden and accidental water damage, like a burst pipe, is typically covered. Surface flooding and sewer backup are typically not, and usually require a separate rider. After the June 2021 flood, the regional water authority denied roughly 24,000 basement flooding claims. My Charlotte LLC documents moisture readings and drying logs for your claim.
Mold can begin growing within 24 to 48 hours if the structure is not properly dried. A University of Michigan study of Detroit homes found that 84 percent of houses with a flooding history had mold in the basement. Drying the framing, not just pumping the water, is what prevents it.
302 W Main st., Northville Michigan 48167
248-290-6470