My Charlotte LLC is based on West Main Street in Northville and responds to water damage in Ann Arbor. Brian Olszewski leads every job himself.Ann Arbor has an unusual mix. The neighborhoods around campus hold century old houses with original plumbing, many of them cut up into rentals where a burst pipe in an unoccupied unit can run for hours before anyone notices. The residential areas further out are a spread of eras, from prewar homes to modern subdivisions with finished basements. And the city sits on the Huron River, with low lying areas that take on water when the river runs high after heavy rain.Three different problems in one city, and they do not fail the same way.

Standing water moves into drywall, subfloor, and framing where you cannot see it. We extract the water, find the hidden moisture with detection equipment, and run structural drying until readings confirm the property is dry. Burst pipes, sump pump failures, and sewer backups are all part of what we handle.

Mold can begin growing within 24 to 48 hours of water exposure, and basements across Detroit are where it takes hold first. We contain the area, filter the air, remove the growth safely, and correct the moisture source so it does not return.

Metro Detroit storms bring wind, rain, and power loss at once, and a dead sump pump during a downpour floods a basement fast. We stabilize the property, stop the water still coming in, and begin extraction and drying before the damage spreads further.

Water leaves smells behind long after it dries, usually because moisture or organic material is still sitting somewhere you cannot see. We locate the source and treat the material directly rather than covering the smell with fragrance.
A burst pipe in an occupied home gets caught in minutes. A burst pipe in a vacant rental over winter break runs until someone opens the door, and by then the water has been moving through the structure for hours or days.
That is the difference between a drying job and a demolition. We find every wet material, including what has traveled two rooms from the source, and we stay on the drying until moisture readings say the structure is dry. Drying takes 3 to 7 days. Brian leads the job and documents the readings throughout.
Here are answers to common questions about our restoration services.

My Charlotte LLC responds the same day. We are based on West Main Street in Northville, and Ann Arbor is the outer edge of our service area, so arrival takes longer here than in the communities closer to us. We tell you honestly when we can be there rather than guessing.
It depends on how long it ran. Water spreads through drywall, subfloor, and framing within hours, and a pipe running unattended for a day or more usually means material removal rather than drying. Mold can begin growing within 24 to 48 hours.
Drying takes 3 to 7 days. Extraction happens on the first visit, usually within a few hours. Saturated material is removed next. Then air movers and commercial dehumidifiers run continuously until moisture readings confirm the framing and subfloor are dry, not just the surface.
Century old plumbing and vacancy. Original supply lines fail in cold snaps, and many of these houses are rentals that sit empty over breaks. A pipe that bursts with nobody home runs for hours or days before it is discovered.
Sudden and accidental water damage, like a burst pipe, is typically covered. Gradual seepage and surface flooding are typically not, and sump pump failure often requires a separate rider. My Charlotte LLC documents moisture readings and drying logs for your claim
Groundwater rising with the river is a different problem than a plumbing failure. We extract the water and dry the structure, and we identify whether the entry point is foundation seepage, a failed sump pump, or both, so you know what you are dealing with.
302 W Main st., Northville Michigan 48167
248-290-6470