My Charlotte LLC is based on West Main Street in Northville and responds to water damage across Dearborn. Brian Olszewski leads every job himself.Dearborn sits directly against Detroit's western edge and shares the same problems, sometimes worse. The housing runs old, much of it built to house Ford workers through the 1920s, 30s, and 40s. Those homes have original plumbing, original foundations, and drain tile that gave out decades ago. Underneath is the same heavy clay.
The difference in Dearborn is the sewers. The system here is combined in many areas, meaning stormwater and sewage share the same lines. When heavy rain overwhelms them, what comes up through the floor drain is not just rainwater. This is one of the most common calls we take in the city.

Standing water moves into drywall, subfloor, and framing where you cannot see it. We extract the water, find the hidden moisture with detection equipment, and run structural drying until readings confirm the property is dry. Burst pipes, sump pump failures, and sewer backups are all part of what we handle.

Mold can begin growing within 24 to 48 hours of water exposure, and basements across Detroit are where it takes hold first. We contain the area, filter the air, remove the growth safely, and correct the moisture source so it does not return.

Metro Detroit storms bring wind, rain, and power loss at once, and a dead sump pump during a downpour floods a basement fast. We stabilize the property, stop the water still coming in, and begin extraction and drying before the damage spreads further.

Water leaves smells behind long after it dries, usually because moisture or organic material is still sitting somewhere you cannot see. We locate the source and treat the material directly rather than covering the smell with fragrance.
Sewer backup is a contamination job, not a water job, and the two are handled completely differently. Anything porous that touched the water is gone. Carpet, pad, drywall, insulation, and stored belongings do not get dried and saved. They come out, and the space gets disinfected before drying even begins.
We do not cut corners on that. Brian assesses what was contaminated, removes it, and stays on the drying until moisture readings say the structure is dry. Drying takes 3 to 7 days.
We serve Detroit and the surrounding communities across Metro Detroit. Detroit · Dearborn · Dearborn Heights · Redford · Southfield · Livonia · Westland · Garden City · Canton · Plymouth · Northville · Novi · Farmington · Farmington Hills · West Bloomfield · Bloomfield Hills · Birmingham · Commerce Township · Walled Lake · Ann Arbor
Here are answers to common questions about our restoration services.

My Charlotte LLC responds the same day. We are based on West Main Street in Northville. Water moves into drywall, subfloor, and framing within hours, so arrival time determines how much material can be dried instead of removed.
Stay out of the water. Sewage carries bacteria and the basement may also have submerged outlets or appliances. Shut off power to the area from the main breaker if you can do it safely, then call. Do not attempt to clean it yourself.
Combined sewer lines. In many parts of Dearborn, stormwater and sewage share the same pipes. When heavy rain overwhelms the system, the water backs up through the lowest opening in the house, which is the basement floor drain.
Anything porous that touched the water. Carpet, carpet pad, drywall, insulation, upholstered furniture, mattresses, and cardboard boxes all come out. Hard, non porous surfaces can be cleaned and disinfected. Sewage water cannot be dried and saved
Drying takes 3 to 7 days. Contaminated material is removed first and the space is disinfected. Then air movers and commercial dehumidifiers run continuously until moisture readings confirm the framing and subfloor are dry, not just the surface.
Sewer backup is typically not covered under a standard policy and usually requires a separate sewer backup rider. Sudden and accidental water damage, like a burst pipe, is typically covered. My Charlotte LLC documents moisture readings and drying logs for your claim.
302 W Main st., Northville Michigan 48167
248-290-6470