My Charlotte LLC is based on West Main Street in Northville and responds across Commerce Township. Brian Olszewski leads every job himself.Commerce Township is spread out and still half rural in places. Between the lake communities and the newer subdivisions there are long stretches of larger properties, and a meaningful share of the homes here are on well and septic rather than municipal water and sewer. That changes what can go wrong. A failed well pump or a pressure tank rupture floods a basement the same as any burst pipe, but a septic backup is a contamination event of a different order.
The township also runs along the chain of lakes, so the water table sits high in a lot of it, and sump pumps here work harder than they do in a dry suburb.

Standing water moves into drywall, subfloor, and framing where you cannot see it. We extract the water, find the hidden moisture with detection equipment, and run structural drying until readings confirm the property is dry. Burst pipes, sump pump failures, and sewer backups are all part of what we handle.

Mold can begin growing within 24 to 48 hours of water exposure, and basements across Detroit are where it takes hold first. We contain the area, filter the air, remove the growth safely, and correct the moisture source so it does not return.

Metro Detroit storms bring wind, rain, and power loss at once, and a dead sump pump during a downpour floods a basement fast. We stabilize the property, stop the water still coming in, and begin extraction and drying before the damage spreads further.

Water leaves smells behind long after it dries, usually because moisture or organic material is still sitting somewhere you cannot see. We locate the source and treat the material directly rather than covering the smell with fragrance.
A home on well and septic has failure points a home on municipal service does not. A pressure tank can rupture and empty into a basement without anyone hearing it. A septic system can back up into the lowest drain in the house, and that water is contaminated in a way that rules out drying and saving anything porous it touched.
We identify what actually failed before anything gets pulled out, and we treat a septic backup as the contamination job it is. Brian stays on the drying until moisture readings say the structure is dry. Drying takes 3 to 7 days, and near the lakes it usually takes the full seven.
We serve Detroit and the surrounding communities across Metro Detroit. Detroit · Dearborn · Dearborn Heights · Redford · Southfield · Livonia · Westland · Garden City · Canton · Plymouth · Northville · Novi · Farmington · Farmington Hills · West Bloomfield · Bloomfield Hills · Birmingham · Commerce Township · Walled Lake · Ann Arbor
Here are answers to common questions about our restoration services.

My Charlotte LLC responds the same day. We are based on West Main Street in Northville. Water moves into drywall, subfloor, and framing within hours, so arrival time determines how much material can be dried instead of removed.
Shut off power to the well pump and close the main valve if you can do it safely, then call. A pressure tank holds water under pressure and can empty a significant volume into a basement quickly, often before anyone notices it has failed.
Nothing porous that touched the water. Carpet, carpet pad, drywall, insulation, upholstered furniture, and cardboard all come out. Septic backup is contaminated water, so the space is disinfected before drying begins. Hard, non porous surfaces can be cleaned.
Drying takes 3 to 7 days, and near the lakes it usually takes the full seven. High groundwater and elevated ambient humidity slow drying down, which is why commercial dehumidification matters here.
Sudden and accidental water damage from a ruptured pressure tank is typically covered. Septic backup is typically not covered under a standard policy and usually requires a separate rider. My Charlotte LLC documents moisture readings and drying logs for your claim.
Mold can begin growing within 24 to 48 hours if the structure is not properly dried. Basements near the lakes carry higher baseline risk, because ambient moisture stays elevated even between floods.
302 W Main st., Northville Michigan 48167
248-290-6470