My Charlotte LLC is based on West Main Street in Northville and responds across Dearborn Heights. Brian Olszewski leads every job himself.Dearborn Heights has a flooding problem that is well documented. When heavy rain moves through this part of Wayne County, streets here go under while neighboring cities stay passable. The stormwater system was built for a different rainfall pattern than the one Michigan now gets, and the Ecorse Creek corridor running through the city means low lying neighborhoods take on water that has nowhere to drain.
For homeowners, that shows up two ways. Water pushing in through the foundation, and water coming up through the floor drain when the sewer system backs up. Sometimes both in the same storm.

Standing water moves into drywall, subfloor, and framing where you cannot see it. We extract the water, find the hidden moisture with detection equipment, and run structural drying until readings confirm the property is dry. Burst pipes, sump pump failures, and sewer backups are all part of what we handle.

Mold can begin growing within 24 to 48 hours of water exposure, and basements across Detroit are where it takes hold first. We contain the area, filter the air, remove the growth safely, and correct the moisture source so it does not return.

Metro Detroit storms bring wind, rain, and power loss at once, and a dead sump pump during a downpour floods a basement fast. We stabilize the property, stop the water still coming in, and begin extraction and drying before the damage spreads further.

Water leaves smells behind long after it dries, usually because moisture or organic material is still sitting somewhere you cannot see. We locate the source and treat the material directly rather than covering the smell with fragrance.
When a basement floods for the third time, the homeowner does not need to be told it flooded. They need to know why, and whether anything can be done.
We identify the entry point. Whether the water came up through the floor drain because the sewer backed up, in through the foundation because the ground was saturated, or both at once. Those are different problems with different answers, and knowing which one you have is the only way to decide what to do next. Brian stays on the drying until moisture readings say the structure is dry. Drying takes 3 to 7 days.
We serve Detroit and the surrounding communities across Metro Detroit. Detroit · Dearborn · Dearborn Heights · Redford · Southfield · Livonia · Westland · Garden City · Canton · Plymouth · Northville · Novi · Farmington · Farmington Hills · West Bloomfield · Bloomfield Hills · Birmingham · Commerce Township · Walled Lake · Ann Arbor
Here are answers to common questions about our restoration services.

My Charlotte LLC responds the same day. We are based on West Main Street in Northville. Water moves into drywall, subfloor, and framing within hours, so arrival time determines how much material can be dried instead of removed
The stormwater system cannot handle the rainfall the region now gets, and the Ecorse Creek corridor runs through low lying parts of the city. Water that has nowhere to drain ends up in streets and basements, often in the same storm.
First, find out how the water is entering. Sewer backup through the floor drain, foundation seepage through the wall, or a failed sump pump are three different problems with three different answers. My Charlotte LLC identifies the entry point so you know what you are dealing with.
Drying takes 3 to 7 days. Contaminated material is removed first if the water was a sewer backup. Then air movers and commercial dehumidifiers run continuously until moisture readings confirm the framing and subfloor are dry, not just the surface.
Surface flooding and sewer backup are typically not covered under a standard policy, and sewer backup usually requires a separate rider. Sudden and accidental water damage, like a burst pipe, is typically covered. My Charlotte LLC documents moisture readings and drying logs for your claim
Mold can begin growing within 24 to 48 hours if the structure is not properly dried. A basement that has flooded more than once carries higher risk, because moisture has often been sitting in the framing since an earlier flood that was never fully dried.
302 W Main st., Northville Michigan 48167
248-290-6470